Privacy & Cookie Policy
1. General Information
This notice describes how personal data are processed when users browse this website, send an enquiry or contact Villa Patty Assisi through the contact details provided online. It is prepared with reference to Regulation (EU) 2016/679 (GDPR) and applicable Italian data protection legislation.
2. Data Controller
The Data Controller is Casa Vacanza Villa Patty Assisi di Piccoli Manuela, registered office at Via G. D'Annunzio 17, 06081 Assisi (PG), Italy, VAT No. 03826030540, CCIAA Perugia REA 354922.
For privacy-related enquiries and the exercise of data protection rights, please contact: villapattyassisi@gmail.com. Certified email (PEC): manuelapiccoli@pec.it. Postal correspondence may be sent to Villa Patty Assisi, Via delle Fonti 16, 06081 Assisi (PG), Italy.
3. Personal Data and Processing
Personal data are any information relating to an identified or identifiable natural person. Processing includes any operation performed on personal data, such as collection, recording, organisation, storage, consultation, use, communication, restriction, deletion or destruction.
4. Data We May Process
4.1 Website navigation data
When users browse the website, the systems used to operate it may process technical information that is transmitted as part of standard internet communication protocols, such as IP addresses, log files and online identifiers. These data are used to ensure the correct operation and security of the website and, where applicable, to comply with legal obligations.
4.2 Contact and enquiry forms
When users complete a contact or enquiry form, Villa Patty Assisi may process the information provided, such as name, email address, telephone number, stay details and the content of the request. Providing these data is optional, but without them it may not be possible to respond to the enquiry or provide the requested information.
4.3 Telephone, email and WhatsApp enquiries
When users contact Villa Patty Assisi by telephone, email or WhatsApp, the information voluntarily provided will be processed to manage the request, provide assistance and, where relevant, take steps prior to entering into a booking agreement.
5. Purposes and Legal Bases
Personal data may be processed to:
- respond to requests for information and availability;
- manage booking-related communications and pre-contractual steps requested by the user;
- provide assistance to guests;
- operate, secure and improve the website;
- comply with legal, accounting or administrative obligations;
- establish, exercise or defend legal claims where necessary.
Depending on the specific activity, the legal basis may be the performance of pre-contractual measures requested by the user, the performance of a contract, compliance with a legal obligation, the legitimate interests of the Data Controller or consent where required.
6. Recipients and Processors
Personal data may be processed by authorised persons and by service providers acting on behalf of the Data Controller, such as website hosting providers, technical support providers, booking platform providers, communication service providers and professional advisers. Data may also be disclosed to public authorities, law enforcement agencies, courts, banks or insurance providers where required by law or necessary for contractual purposes.
An updated list of processors may be requested by contacting villapattyassisi@gmail.com.
7. Data Retention and Security
Personal data are retained only for as long as necessary for the purposes for which they were collected and for any further period required by applicable law. Appropriate technical and organisational measures are adopted to protect personal data. No system, however, can guarantee absolute security.
8. International Data Transfers
If a service provider processes personal data outside the European Economic Area, any transfer must take place in accordance with the safeguards required by the GDPR, such as an adequacy decision, appropriate contractual safeguards or another valid legal mechanism.
9. Children
This website is not intended to provide services directly to children under the age threshold established by applicable law. If personal data relating to a child have been provided without the required authorisation, please contact the Data Controller so that the necessary checks and deletion measures can be carried out.
10. User Rights
Under the GDPR, users may request access to their personal data, rectification, erasure, restriction of processing, data portability and, where applicable, object to processing or withdraw consent without affecting the lawfulness of processing carried out before withdrawal. Users also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).
Requests may be sent to villapattyassisi@gmail.com.
11. Cookie Policy
At the time of the latest technical review, the public pages of www.villapattyassisi.com did not set non-essential cookies before user interaction and did not load analytics tools or embedded third-party frames. The website may use technical storage mechanisms where necessary for its operation, security and performance.
The website loads Google Fonts resources and contains links to external services, including the booking platform, Google Maps, social networks and review websites. When users choose to open an external service, that provider may process personal data or use cookies in accordance with its own privacy and cookie notices.
If analytics tools, embedded content or other non-essential technologies are added in the future, this section will be updated and, where required, an appropriate consent management mechanism will be activated before those technologies are used.
Users can manage or delete cookies through their browser settings. Disabling technical cookies may affect the correct operation of some website functions.
12. External Links
This website may contain links to external websites and services. Villa Patty Assisi is not responsible for the privacy practices of third parties. Users should review the privacy notices of the relevant external services.
13. Updates
This notice may be updated to reflect changes in the website, services or applicable legislation. Users are invited to consult this page periodically.